VOICE is a Veterans Directed Care (VDC) program that enables eligible Veterans to choose and direct their own care, in their homes. VOICE supports Veterans to have greater access, choice and control over their long term care services.
Veterans are assessed by their VA provider to determine what their physical needs are and based on the assessment the Veteran is given a budget for services. The Veteran and family or representative are then responsible to decide how the budget will be used.
The VDC program has four primary purposes:
• Veterans who need assistance and support in daily living to remain at home.
• Provide Veterans with the opportunity to direct his or her own care.
• Improve quality of life by maximizing the Veteran’s physical, cognitive and psychological functioning.
• Provide support and respite for the family and other primary caregivers.
Services through VOICE
Veterans receiving VDC can decide what mix of in-home support services will best meet their needs including:
• Personal care services using workers hired by the Veteran/Representative.
• Housing modifications, bathroom and other safety equipment.
• Light housework, meal preparation and other chores.
• Respite for family members.
